My new friend Eric is one of my many repeat customers. I am very very proud when I can make and sell a jacket. I am ecstatic when a customer comes back and orders more then one. Usually customers approach with trepidations via the web. Many are concerned that they cannot possibly get the correct fit or that my jackets will not live up to expectations. I intend to include some of the letters I get from my customers regarding my jackets. I am taken aback by the amount of love and appreciation I am getting through the email. I am going to not include the names of my competitors cited in the mails. I respect all the players that are trying to carve out a niche in building beautiful vintage quality jackets. I of course strive to be the best!
Here is an excerpt from another customer Darren. He bought an Avro and a Kensington:
We were away, and returned a couple of days ago. The jackets arrived shortly before we left, but I have not had a chance to email until now.
The jackets are completely amazing. You said they turned out well, and that was no exaggeration. As much as I liked the two-tone Avro, I like the black better. It is the coolest and best made garment I own, next to the Kensington. I wish you could see a direct comparison between your horsehide and the XXXX XXXXXs. Theirs is shiny, almost like a painted finish, while your’s glows – that is the best way I can describe it. The leather is neither matte and rubbery or glossy and crinkly. You certainly were correct with your choice of Italian/Japanese hides; they are beyond compare. XXXX XXXXX not junk, but when you have them side by side, the differences are obvious.
The Avro is almost too cool. You might remember when Steve Martin was a wild and crazy guy, but almost all dentists are mild and lazy guys. The jacket will elevate me to a stratospheric level of cool. Simply put, it is virtually too unbelievable to wear.
The Kensington is the epitome of understated cool. I will definitely have you make me a pair of pants from that dark brown leather at some point. It is in no way too shiny for me. The feel is almost subtly waxy, and I’m sure that, from a distance, someone would have difficulty telling that they were made from horsehide. I know the pants will be every bit as perfect as the jacket, and I can wait.
I’m not sure what you think of my choice for the Avro’s lining, but I think it is an excellent look, even if no true vintage jacket were similarly lined. I am also very happy with your choice of lining for the Kensington.
I am torn. You are a true master of the medium and you deserve to sell a million pieces. I just don’t want anyone else to have my jacket! A little selfish, I guess.
I cannot wait to do business with you in the future, and I will check your site for anything new. If you do start to make pants, please let me know, so I can be among the first customers.